Archive for the 'business' Category

sensing sentiments

Monday, March 29th, 2010

Social media, location-based services, anywhere-anytime internet access etc. offer major opportunities for mass-sampling people’s moods, sentiments and emotions.

In October of last year, Facebook started correlating status updates of their (US) users with the Gross National Happiness Index. Later, results from the UK, Canada and Australia were added to the mix. According to a recent article in Fastcompany:

“Facebook demonstrated that the vast historic record of status updates is a potential goldmine of information that could easily be raked through by sociology analysts keen to work out when it’s best to deliver an advert for particular products, or perhaps even to promote a particular political message.”

Indeed, sentiment analysis as the game is called (see also here), is not only interesting for artists and gadgeteers, but also for businesses and public institutions.

The concept is not new, in 2001, webdesign meeting point k10k.net launched Moodstats, a webbased effort to enable people to share their moods. Yet, now that our physical and virtual action patterns are becoming increasingly intertwined, applications like iPhone app Glow enable anywhere, anytime, sentiment sampling.

In most current applications, people are still required to express their mood, emotional state etc. Language processing algorithms can help to analyze this data. The next step is obviously to have emotion sensing technologies (e.g. Philips Design’s VIBE) reading, interpreting and allowing us to communicate our emotions directly. Imagine your t-shirt changing color depending on how you feel, for example.

Image by Glow

peak lithium?

Monday, September 21st, 2009

lithium-tinyAs car manufacturers shift away from oil and towards electricity to power our future vehicles, a new race is on. The target this time: lithium, basis for the lithium-ion batteries to be found in everything from electric vehicles, to mobile phones, cellphones, laptops, anti-depressives etc.  The place: Chile (for now), Bolivia (next) … The salt lakes near Uyuni in Bolivia are believed to contain an estimated 28 millions tons of lithium, or 90% of the world’s reserve according to experts. The car industry currently runs on 16.000 tons per year. As the production and demand of electric cars ramp up, the demand for lithium is expected to be anywhere between 54.000 and 500.000 tons per year. At such rates, estimates of shortages starting from as early as 2015 are no exception as automobile, pharma, ICT and many other industries will be fishing in the same pond for the same type of fish.

Although lithium is no fuel (it is not consumed through usage) and lithium-ion batteries ‘can be recycled’ (note: they do contain substances harmful to the environment in case they should end up in landfills and pollute water reserves) other worries arise concerning the socio-economic impact of lithium mining activities in the aforementioned countries.

On a more fundamental level – a more philosophical one if you wish – nature and history teach us that monoculture is generally a bad idea (cf. resilience). So whether we like it or not, we need to (re)learn to think in terms of a mix, of diversity once again.

Image courtesy of PeriodicTable.com

it’s not about fixing the car

Thursday, September 17th, 2009

driver-tinyIn the past months newspapers have been full of high profile people declaring how the automobile industries in Europe and the US have missed their window of opportunity to transform themselves. Critical voices are bemoaning lead positions lost to automobile companies in booming markets such as China and India, where the focus on hybrids and electric vehicles appears stronger.

So much emphasis is being place on not having the right new car line up to face the future that one wonders why so little attention goes to ‘mobility‘ as a system that needs fixing instead of merely ‘the car‘. Joel Makover - author of Strategies for the Green Economy - illustrated this beautifully a while ago in his blogpost entitled: Reinventing Mobility: It’s Not Just the Cars, Stupid! One could even assert that radical innovation efforts in this respect are hindered by government subsidies ‘to save the industry’ (cf. the argument: ‘too big to fail’).

We have seen cars running on electricity, on air, on algae, on acid, … yet they are still cars as we know them (no, we are not fishing forflying cars). And cars, no matter how nifty, pose certain problems … e.g. idle time storage (aka parking), they rely on heavy, expensive infrastructure subject to wear and tear (cf. roads), they tend to clog rather than swarm intelligently, they are driven by people – like it or not, we are a mitigating factor in terms of safety, efficiency, etc. etc.

Friedman already reminded us that historically speaking truly radical innovation is most unlikely to come from the regime players, the dinosaurs. So imagine IKEA building cars … is what design student Robert Larsson set out to explore in his concept vehicle. How about looking at the automobile industry as a major smart grid player. Or imagine a carmaker shifting to become a smart grid energy player. MeetSchwarmStrom or an ambitious network of mini gas-fired power plants for the home (goal: producing as much as two nuclear reactors within a year). Lichtblick and Volkswagen team up to … perhaps become a major future energy player on the smart grid market? With cars charging at home and charging or providing peak balancing to homes, offices, etc. (after all they spend the majority of their lifetime parked, +90% according to some).

Most of you will be aware of MIT’s Smart Cities project featuring stackable cars (like shopping carts indeed), roboscooters and mobility on demand services. Also Carlo Ratti’s Senseable City Lab at the same MIT looks into ways in which are cities and its users could become smarter, something of which also mobility could benefit in myriad ways. Check out the beautiful EyeStop (up for testing in Turin, Italy). In this respect, of course there are the major IT players looking into the role ICT could play in untying the knot we have gotten ourselves into, e.g. IBM’s intelligent transport. Yet mobility is not only about cars and their infrastructure, we tend to forget about walking. Take a step back and think about it: how much space in a city goes to car-related mobility – which means standing still most of the time and hindering human traffic – and how much is actually still people-space?

If you do wanna see a far-out car concept that could tackle some of mobility’s challenges, check out designer Ahmad Filiz‘s fascinating globule concept design for Peugot.



sustainable energy

Wednesday, June 17th, 2009

magennmachine-tinyAlthough some are still Grail-hunting for ‘one source of sustainable to replace them all’, the more interesting debate on possible future mixes of sustainable energy production, transport and consumption is going strong as well.

According to researchers at Cal State University “high-altitude wind machines could power New York City” (see Wired article). And a consortium of German companies is trying to get Operation Desertec off the ground and use the sunny side of Northern Africa to feed Europe with 15pct of its electricity needs through solar energy. And although many agree with the basics of Kissinger’s ‘interdependence through trade increases peace and stability’ strategy, recent problems in terms of energy provision as a political weapon (e.g.  Russia cutting off gas,  pipelines being attacked elsewhere in the world, etc.) raise fears and warnings regarding creating a new situation of European ‘dependence’.

Solar technology is becoming more powerful each day. Lonnie Johnson (of supersoaker fame) “says he can achieve a conversion efficiency rate that tops 60 percent with a new solid-state heat engine. It represents a breakthrough new way to turn heat into power.” JTEC (or the Johnson Thermoelectric Energy Conversion System) “[...] uses temperature differences to create pressure gradients. Only instead of using those pressure gradients to move an axle or wheel, he’s using them to force ions through a membrane. It’s a totally new way of generating electricity from heat.” says Paul Werbos, a programme director at the NSF, one of the funding partners of JTEC.

Yet, of course, there is more out there than just wind or solar, there’s biomass, wave, geothermal, hydrogen, fuell cell, bodyheat, body movement, piezoelectric surfaces,  etc.

There is the science, the technology & the economics, the promises and … the reality. For those of you curious about the numbers behind the current state of the art re: the sustainability/energy discourse, check out David JC MacKay’s astonishing book Sustainable Energy – without the hot air (see his website).

Image: WIRED magazine

2019 according to Microsoft

Tuesday, March 3rd, 2009

microsoftfv-tinyContinuing our stroll through the growing landscape of corporate future visions, we re-stumbled upon Microsoft. Microsoft Office Labs put out a series of videos glimpsing ahead into the future of banking, retail, manufacturing and healthcare during the past few years, each time keeping a time horizon of 5-10 years in mind. Although the viewing experience is somewhat hindered by the low quality of the videos, check out some of their mixed-reality futures …

Health (2007) – Imagine a future where you can monitor your own health with smart, connected devices, your health team can share data seamlessly, and doctors are empowered with a view of health records across multiple sources – all leading to better, faster, safer, more personalized care.

Manufacturing (2006) – Imagine a manufacturing environment of the future where workers collaborate seamlessly across time-zones, predictive technologies automate processes, and sense and respond systems are connected across organizations, leading to better innovation, improved efficiencies, and more flexibility for customized products.

Banking (2005) – Imagine a banking experience where you’re always connected to your finances, banks are empowered to anticipate your needs, and transactions are seamless through predictive technologies – whether you’re in the branch, at home, or on the go.

Retail (2004) – Imagine a store of the future where you can quickly find and purchase everything you need; you have instant access to the product information you want; and the store can anticipate your needs and provide price and product offers in tune with your shopping history.

For those of you only out to get a quick glimpse, check out the montage.

Via Customer Experience Labs

McKinsey on innovation

Tuesday, March 3rd, 2009

mckinsey-tinyIn their Big Ideas section, McKinsey’s Quarterly taps into the themes of growth & innovation. In times of economic downturn, crisis, extreme market challenges … the mantra to ‘innovate or die’ sounds louder than ever. André Andonian, Christoph Loos and Luiz Pires address the big picture in Building an innovation nation, Amar Bhidé takes a closer look at Where innovation creates value, Alberto Alessi talks about Cultivating innovation, Hayagreeva Rao looks at Market rebels and radical innovation etc.

Succesful innovation depends on how much your innovation efforts are in tune with your changing environment and the challenges these changes pose. On What Matters, McKinsey addresses some of the major challenges (clustered thematically) businesses need to assess when aiming for a succesful future. As such, they look into biotechnology, climate change, the credit crisis, energy, geopolitics, globalization, health, innovation, internet & organization and turn to some of the brightest minds in these areas for reflections on the world of tomorrow.

To mention but a few of the interesting reads to be found on the site: our friend John Thackara points to The innovator next door, Juan Enriquez looks at How biotech will reshape the global economy, Eric D. Beinhocker and Jeremy Oppenheim talk about Building a postcarbon economy, Stephen S. Roach wonders about new times After the era of excess, Andy Grove and Robert Burgelman assess An electric plan for energy resilience, Jacqueline Novogratz looks into Innovative business models for the poor, etc.

dream the impossible

Friday, February 20th, 2009

mobility2088 … is a motto we often use in our workshops as we try to pull people beyond the current day status quo, invite them to push the envelope when it comes to imagining or imagineering what the future might be like. Honda definitely pushed the envelope in many ways. They are now sharing their stories with the rest of the world through a series of short documentaries entitled Dream the impossible. Their site currently features three of them, i.e. Failure: the secret to success, Kick out the ladder and Mobility 2088.

In the latter short movie – which shows a different way to approach the future as a company (see here for other examples) – Honda looks 80 years ahead into the possible future of mobility by posing the question ‘what might it be like?’ to some of their employees, but also some science fiction writers, urbanists etc. Honda does not present or push their image of the future, instead it awakens people’s fascination and imagination regarding the subject of mobility in a subtle, almost disarming way by triggering curiosity. Among the interviewees are Mitchell Joachim (urbanist, architect), Dave Marel (Honda Advanced Design Studio), Chee Pearlman (design editor), Guillermo Gonzalez (Senior engineer Honda Vehicle Design), Jason Wilbur (Honda Advanced Design Studio), Ben Bova (science fiction writer), Christopher Guest (film director), Scott Bolton (Nasa Juno), Yasunari Seki (Honda Insight), Orson Scott Card (science fiction writer), Darel Preble (chairman Space Solar Power Institute), Chuck Thomas (Honda Vehicle Safety), Jim Keller (Honda Vehicle Chassis Design), etc.

Several ideas make an appearance, e.g. seamless mobility experiences between home and our means of transport, magnetic levitation, flying cars (how could they not!), on foot, teleportation, dreams and nightmares of jet packs, hydrogen based mobility, satellites tapping solar energy in space, self-driving and self-navigating cars, control-free vehicles, stackable cars, vehicles charging via induction, transformers, etc. All interviewees somehow refer to two notions which drive us towards change with respect to mobility in the future: i.e. concerns about the environment and what we leave to our children, which options we leave open or open up to future generations.

 

In Kick the ladder, the theme could be described as radical innovation. The metaphor of kicking the ladder says a lot: kicking the ladder while one climbs ups the stakes, forces one to leap. Stepwise advancement is no longer an option. There is no way back, intentionally. No safety net, leapfrogging for a better tomorrow.

Toyota’s future

Monday, February 2nd, 2009

toyotafutureIn light of some major challenges the world and humanity as a whole are facing – e.g. climate change, depletion of natural resources, pollution, mobility issues etc. – future threats and opportunities are increasing the sense of urgency for massive change. As such, also many of the world’s bigger companies – especially those threatened by the future and a changing public opinion – are turning to storytelling or more open platforms in order to share with their (and new) audiences the ways in which they see, prepare for and involve others in the creation of/steering towards a better future. 

Hitachi is sharing ‘true stories‘, Shell shows their future/innovation oriented endeavours on RealEnergy, Volkswagen takes us to 2028, Philips Design has its probes, Xerox has its Future of Documents blog etc.

Toyota recently launched an interactive website to show and let people explore the ways in which they see and prepare for the future. 

“Toyota’s vision of future mobility. Minimize the Negative, Maximize the Positive and Humanize Mobility.

To enrich people’s lives and society in the future as well as achieve sustainability, technologies must be developed that have minimal negative impact on people and the environment and bring maximum benefit to people’s lives.

Going even furter, Toyota is also incorporating the hopes and dreams of people from all over the world into research and development to create future technologies that are more attuned to human beings. Toyota-future.com introduces Toyota’s future endeavours in a variety of fields, including:

- the safety, comfort and environmental standards demanded of new vehicles

- new mobility to enable greater freedom of movement

- partner robots to support people and benefit society”

Seen interesting ways in which companies showcase their ‘futures’? Drop us a comment.

wicked problems

Thursday, January 29th, 2009

rotmanThe Rotman School of Management dedicates its winter issue (pdf) to wicked problems, a concept not unknown to futuregazers. Jeff Conklin of the CogNexus Institute once characterized wicked problems as follows:

  1. The problem is not understood until after formulation of a solution.
  2. Stakeholders have radically different world views and different frames for understanding the problem.
  3. Constraints and resources to solve the problem change over time.
  4. The problem is never solved.

Aside from an interview with him, the magazine is chock-full of insightful articles on topics such as Confronting the World’s Most Important Strategic Challenges: The End of Oil, Strategy as a Wicked Problem, Peter Senge et al. on The Next Industrial Imperative: The 80-20 Challenge, Creativity, Improvisation and Organizations, The Designful Company, IDEO’s Fred Dust and Ilya Prokopoff on Designing Systems at Scale, Managerial Algorithmics: Thinking Strategically About Thinking Strategically, Artistry for the Strategist. Muhammad Yunus shares his ‘point of view’. There are Q&A’s with Prof. William Duggan on strategic intuition, reverse brainstorming etc., with Prof. John Broome on the ethics of climate change, with Prof. Sarah Kaplan on the origin of our cognitive frames, with Nigel Cross on the differences between abstract and concrete thinking, with Prof. Lucy Kimbell on the importance of a ‘design attitude’, with Prof. Dolly Chugh on the human foibles of bounded willpower, bounded awareness and bounded self-interest, with Prof. Ingo Walter on new alternatives for microfinance institutions, with Cary Fowler on protecting the world’s food supply via the Global Crop Diversity Trust. Prof. Heather Fraser shares insights on tackling wicked problems in healthcare.

In other words: an issue to devour.

 

interactive city futures

Thursday, January 8th, 2009

Games, simulations, … have long entered the arena of what-if In fact they have always been in the position of luring our minds into the mode of unfocussing and thinking in terms of multiple possible outcomes, alternative scenarios, strategies etc. Ecofootprint calculators allow us to play what-if with our own (un)sustainable behaviours, GIS-enabled knowledge and simulation systems serve as decision support tools for everyone from urban planners to policymakers, etc.

In true W3 (weird-ways-of-the-web) style, we recently stumbled upon MetroQuest … an interactive scenario planning tool allowing stakeholders (e.g. in the future of a city) to experiment with the future, the outcomes of policy choices, external drivers of change etc. According to their website, MetroQuest can help:

  •     Communicate complex planning concepts easily to lay people.
  •     Generate excitement and public awareness for your initiatives.
  •     Increase public and stakeholder participation in your planning initiatives.
  •     Help the community develop an understanding and acceptance for policy decisions.
  •     Create broad-based consensus for your community’s future vision.

The tool appears to be mostly focussed on quantifiable and quantitative change. Besides a process-embedded version of MetroQuest using handheld keypads in stakeholder workshops, the system also has been deployed online (see the Yellowknife and Niagara cases).

flying machine

Thursday, January 8th, 2009

Icon A5We should have known … looking at our stats: flying cars are still one of people’s favourite future subjects. So to still your hunger, check out the Icon A5

With space tourism being commercialized and low cost airlines booming, maybe personal flight is finally on the verge of its long-awaited breakthrough.

Via Wired, Image by Andrew Zuckerman

citycargo

Monday, January 5th, 2009

cargotram2-tinySet to go live July 2009, Amsterdam’s CityCargo is about to liberate the inner city streets of heavy traffic. Goods destined for shops & offices will be loaded onto a specially equipped tram via loading platforms at the edge of the city. In town, small electric cars will unload them from the tram at specific drop off points and run the last mile to their destinations.

Similar initiaves are already operative in cities around Europe and others are bound to follow (Belgian cities: take note and catch up, please). The CargoTram for example runs in Dresden and delivers parts to the Volkswagen factory, the GüterBim already runs through Vienna, etc.

What if these trams would also carry waste out of town? Or filter/clean city air while running?

kashklash or the future of value

Friday, December 12th, 2008

kashklashWe could have easily called this post the future of money, yet in a more profound sense the current financial climate and the questions it is raising are provoking us to rethink value and the systems we devise to organize processes related to it.

Heather Moore, User Experience Manager at Vodafone, recently launched the lovely public domain initiative KashKlash aimed at an open discussion to co-create our future value systems. The sharing economy, the reputation economy, the gift economy, the free economy, alternative economies, shifting balances between production and consumption, ways to replace money, etc. are all themes up for debate over at the website.

 

“We are envisioning a new world where today’s aging, less useful and even dangerous financial systems

are replaced by or mixed with more disruptive innovations and exchanges. Imagine yourself deprived of all of today’s financial resources. Maybe you’re a refugee or stateless. Yet you still have your handset and laptop and Internet and a broadband cellphone connection….”

 

Bruce Sterling proposes to explore 4 future scenarios, set up around 2 key variables: the degree of stability in exchange systems (ranging from a ‘confusing mess’ to ‘massive change’) & the state of communication technology (ranging from ‘old and broken’ to ‘the new cloud’).

Check out the stories of the scenarios’ main characters Big Mama, Greifswald, Rebel kids and Brixels.

six shocks

Thursday, November 6th, 2008

… or rather major challenges for the years to come, of which we can already see weak (and even strong) signals. Geert Noels, chief economist at the financial intelligence group Petercam, recently published a book entitled Econoshock: how six economic shocks will fundamentally change your life”.

In an insightful wake-up call, he describes 6 megatrends to take into account as we move ahead. We highlight them in a few words:

  • demoshock: demographically speaking, ageing is not the only challenge society faces, also population increase, megacities & their consequences for food, infrastructure, resources, lifestyles etc. pose tremendous challenges
  • Chinashock: shifting economic & geopolitical balances, the East moves & shakes, poses threats and opportunities …
  • ict-shock: developments in ICT are about to play a central role in the makeover of the new generations of the world’s energy infrastructures
  • oilshock: the search for alternative sources of energy goes on and puts pressure on our systems & societies in general …
  • financeshock: greed, irresponsible behaviour, no precautionary measures, no checks … just a few of the causes behind the financial collapse we are living these days. The solution lies in a reversal of these causes. hebzucht, onverantwoordelijkheid, géén voorzorgsmaatregelen, géén controles. De remedies liggen voor de hand: het omgekeerde.
  • ecoshock: ecological challenges such as climate change push for major societal changes. do we need an IMF for climate? the financial crisis already cost an estimated 250bn$ (and counting), the climate shock will require at least 600bn$ 

future of sustainability

Tuesday, October 28th, 2008

 

Across the Atlantic, the Ten Year Forecast Team of the IFTF recently published a future map laying out the various developments related to sustainability in view of the coming decade, for their client, the Global Environmental Management Initiative (GEMI). Think: slums as centres of innovation, rogue eco-states, collaborative eco-mapping, bioteaming, biohacking, biocommons, environmental defense forces, deep localism, distributed energy, etc.

Get the map and dive right in. There’s a wealth of information up for inspiration, interpretation and innovation for all.